Privacy Policy

Casa Dima (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your data when you visit casadima.eu (the “Website”) or use our services.

Last update: 16/09/2025

1. Who We Are

Casa Dima
Website: casadima.eu
Email: info@casadima.eu

We are the data controller responsible for your personal data.

2. Data We Collect

We may collect:

  • Personal information you provide: name, email, phone number, booking or reservation details.

  • Technical information: IP address, browser type, device type, pages visited on the Website (via cookies or analytics).

  • Payment information: if needed for bookings, processed securely.

3. How We Use Your Data

We use your data to:

  • Manage reservations, bookings, and inquiries.

  • Respond to emails or messages.

  • Send service updates or confirmations.

  • Improve our Website and services.

  • Comply with legal obligations (tax, accounting, safety regulations).

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity: to provide booking and accommodation services.

  • Legal obligations: as required by Portuguese and EU law.

  • Consent: for optional communications, such as newsletters.

5. Data Sharing

We may share your data only with:

  • Service providers assisting with bookings, payments, or website analytics.

  • Authorities if required by law.

6. Cookies

We use cookies to:

  • Make the Website work properly.

  • Analyse traffic and improve user experience.

You can manage or block cookies in your browser.

7. Data Retention

We keep your data only as long as necessary to provide services or meet legal obligations.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.

  • Correct inaccurate data.

  • Request deletion of your data.

  • Restrict or object to processing.

  • Withdraw consent at any time.

  • File a complaint with the Portuguese Data Protection Authority (CNPD).

To exercise your rights, contact us at: [insert email].

9. Security

We take appropriate measures to protect your personal data, but no system is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the Website.